Privacy Policy

We are committed to protecting our visitors’ privacy when entering our website and for any electronic communication.

This Privacy Policy outlines what happens to personal data sent to us, or what we collect when you visit our site. Please note our Privacy Policy should be read in conjunction with our Terms and Conditions.

Cookies are sometimes used to improve the website experience of a visitor to our website. We may sometimes use cookies on this website to record statistical information about our visitors and how the website is used. When collected, this information will be used by us to improve the website and the visitors’ experience. We may share with advertisers. Important: Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to assist us in the development of our website. Where used, these cookies will be downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that are transferred to your computer’s hard drive and then stored there and transferred to us where appropriate and to help us to improve our website and service.
All computers have the ability to decline cookies if required. You can decline or remove any cookies using the settings option on the control panel. Please note due to latest legislation, this option is now available upon entering the website for the first time and for future reference.

Potentially, our advertisers may also use cookies on their website. We have no control over this so you should always review the privacy policy of advertisers visited from any advertisement or link from this website.

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed:

  • Details of visits to our website and the pages and resources that are accessed, including but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use our website.
  • Information that our visitors provide whilst completing forms on our website or for registration or purchases.
  • The information you provide us when communicating with us either electronically or through printed material.

You might find links to third party websites on our website. These websites should have their own privacy policies which we recommend that you should always check. Mellows Care Home does not accept any responsibility or liability for their policies as we have no control over them. We do not recommend that you send any personal information or details.

The information we collect is used for our own use in developing our website and also occasionally by our advertisers. Potentially you will be notified of changes, improvements, service or product changes.

Data Protection legislation in the UK is changing and with the introduction of the GDPR on 25 May 2018 and a new Data Protection Act. This new legislation replaces the Data Protection Act 1998 and is designed to enhance the rights of individuals regarding the use of personal data, and introduces new requirements for all organisations, in relation to how and why personal data is used.  At Mellows Care Home, all personal data is secure and password protected. Our website is SSL Secure. You have the option at any time to OPT OUT as may be required. Our newsletters are purely for the promotion of our services or  products via e-newsletters, emails.  Financial transactions via the website are through Paypal.

Existing Customers: We may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website. However this would be via email.

New Customers: We will only contact you or allow third parties to contact you only when you have provided your consent and only by your chosen and consented means.

Wherever applicable, we may disclose your personal information if and where legally required.

If you have any questions or queries regarding this Privacy Policy, please contact us via the website. We regularly review our Privacy Policy, so if using our services, please check for changes or amendments. Thank you.

Updated on 23rd May 2018